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Need help with software, GPS, or any service? Submit a ticket and our team will respond within 1 hour.
Average response time: 22 minutes
99.8% issue resolution rate
Available Mon–Sat 9 AM – 8 PM
24x7 emergency line for paid clients
FREQUENTLY ASKED
Got Questions? We've Got Answers
How fast can you deploy a software or website?
Most ready-made software products go live in 24–48 hours. Custom software takes 4–12 weeks depending on scope.
Do you provide installation and training?
Yes. Every product includes free installation, configuration, and 2 hours of online team training.
What is the pricing structure?
We offer annual subscription or one-time perpetual license. All pricing is transparent — no hidden fees.
Do you offer cloud and on-premise hosting?
Both. You can run our software on KVL Cloud, AWS/Azure/GCP, or on-premise servers.
What about data security and backups?
ISO 27001 certified. All data encrypted at rest and in transit. Automated daily backups with 30-day retention.
How does GPS tracking installation work?
Our technician visits, installs the GPS hardware (30 min/vehicle), configures the dashboard and trains your team.
Do you handle civil and mechanical work too?
Yes — dedicated civil engineering and mechanical divisions. From factory construction to fabrication.
What is your refund policy?
All software comes with 7-day free trial. If unhappy in first 30 days of subscription, 100% refund.