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KVLBUSINESS SOLUTIONS
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Integrations

WhatsApp notifications for customers

Send invoices and updates via WhatsApp.

Updated 2026-05 whatsapp sms notifications

What you can send Once configured, KVL software can auto-send these via WhatsApp to your customers: - Order/invoice PDFs - Payment reminders - Delivery updates - Service appointment reminders

Setup (one-time) 1. Apply for a **WhatsApp Business API** account (we recommend Gupshup or Twilio) 2. Get your Business Solution Provider (BSP) API key 3. In KVL → **Settings** → **WhatsApp** → paste key 4. Verify by sending a test message to your phone

Templates We provide pre-approved templates for: - Invoice notification - Payment reminder - Welcome message

All templates are GST/RBI compliant for Indian businesses.

Costs - WhatsApp charges ~₹0.34 per business-initiated message - KVL charges ₹0 for the integration itself

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