Promoting a user to admin
Only existing admins can do this:
1. Go to **/admin/users**
2. Find the user (search by email or name)
3. Click their **ROLE** badge to toggle USER ↔ ADMIN
4. Confirm — they get admin access immediately
What admins can do
- View all orders, leads, tickets, quotes, bookings
- Create/edit/delete products and coupons
- Issue refunds (logged in activity log)
- Approve/feature/delete reviews
- Export all data to CSV
- See activity log of all admin actions
Removing admin access
Same flow — click ADMIN badge to demote to USER.
Security best practices
- Use strong unique passwords
- Don't share admin credentials
- Change default admin password immediately after setup
- Review **/admin/activity** weekly for unexpected actions
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